Running tests and personalizing the customer experience is only the beginning of your journey. It is just as important to learn how to build a knowledge repository to operationalize your test results, leading to a higher ROI and a better way to quantify your success with leadership.

In this webinar, guest presenter MaryBeth Maskovas, the Founder of Insight Lime Analytics, covered the following topics:

  • Different knowledge management programs that have real life success
  • Tips & tricks on how to establish these types of programs within your organization to improve the success of your test & learn culture
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Access the webinar recording: